Return Policy

/Return Policy
Return Policy 2017-10-26T18:45:33+00:00

RETURN POLICY

Terms Of Sale and Return, Refund Policy and Guarantee Policy.

Terms of Sale

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain Cannabidiol from Hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from the products sold through HempDoctorsUSA.com. If you decide to purchase products here on this website, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 7-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 7 days, we will issue a full refund, less any shipping charges and a 10% disposal/restock fee. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Damage Due to Freight or Shipping

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receiving. Please contact us at hempdoctorsusa1@gmail.com or call 512-302-4348, provide detailed information for any product damaged during shipping within 48 hours of receiving. A pre-paid shipping return label will be sent to you. Credit card orders will be refunded to the card used for your most recent purchase of each specific item.

Cancellation/Refund

Hemp Doctors USA® stands behind the efficacy of our product; so much so that we offer a 14 day money back guarantee. Try our products, and if you’re not completely satisfied we want you to email us for a  100% refund of the products purchased. No questions asked.  Please contact us at hempdoctorsusa1@gmail.com or call 512-302-4348, provide detailed information as to the product and issue(s) you had, within 14 days of your purchase for a full refund. ***Policy does not apply to bulk orders.